- Sparkline Autoworks
|Gave free coupons but don't honour them makes you pay more on top of that|
I apologize for the misunderstanding. The coupon that we accepted from you suggests on it an approximate $40 value right on the coupon. Perhaps it was not clear enough. We gave you a $45 discount going over and above what we would typically do. Because you wanted synthetic oil (a more expensive oil) your oil change was more money thus leaving a balance. I apologize that we were not clear enough on the fact that there would be a difference to pay. I sincerely hope this will not affect your business at Sparkline in the future. We will make every attempt to be clear on every level as providing excellent customer service is very important to us. Thank you for your honest comments.